Indonesia's equivalent to the 911 emergency number is 112. This number serves as a single, integrated emergency call center designed to connect the public with various emergency services. The service, officially known as Layanan Panggilan Darurat 112, is managed by the Ministry of Communication and Information Technology and aims to centralize emergency response into one accessible, toll-free contact point, similar to the 911 system in the United States or the 112 system in Europe.
The 112 service functions by receiving a call and dispatching the appropriate local agency, whether it be the police, fire department, medical services, or search and rescue teams. While 112 is the designated integrated number, several specific, legacy emergency numbers remain widely recognized and operational. These include 110 for the National Police (Polisi), 113 for the Fire Department (Pemadam Kebakaran), 118/119 for Ambulance and Medical Emergencies, and 115 for the National Search and Rescue Agency (BASARNAS). The implementation of the 112 service is ongoing and its availability may vary across different cities and regencies within the country.
In practical application, dialing 112 is the primary and recommended action for any emergency situation in Indonesia, as it is designed to be a comprehensive first point of contact. The call center operator will then coordinate the necessary response. However, awareness of the specific service numbers (e.g., 110 for police) can still be useful. Ultimately, the 112 system is the direct structural and functional counterpart to the 911 service, providing a unified public safety answering point.
